Service Department

Robert Titus founded our Service Department in 2010 with the mission to provide exceptional service to our customers. Today, we offer three divisions that specialize in specific customer bases: OPL, Route, and Chemical. No matter which division you choose, our factory-trained field service technicians are always available to solve any issue that arises.

OPL Division: Top-Notch Service for Institutions, Hotels, and More

Our OPL (“On Premises Laundry”) division provides top-notch service to hotel and motel customers, institutions, and healthcare segments. Our highly skilled technicians are experts in servicing and maintaining even the most complex laundry systems. We understand that customers in these industries demand reliability and consistency, and we deliver just that, using only the highest quality parts and equipment to keep your laundry equipment up and running.

Route Division: Dedicated to Smaller Washers and Dryers

For smaller washers and dryers commonly found in apartment complex laundry rooms, our Route division provides the highest quality service. These machines are essential for our customers’ tenants, and we are committed to keeping them running smoothly at all times. Our Route division offers regular service and maintenance visits, emergency repairs when needed, and expert advice on how to maintain and operate laundry equipment to extend its lifespan.

Chemical Division: Expert Advice for Proper Chemical Handling

Our Chemical service division provides expert advice and service to ensure proper chemical handling and dosing, which are essential for keeping laundry equipment running smoothly and fabrics properly cleaned. Our factory-trained field service technicians can diagnose and correct any issues related to chemical handling or dosing quickly and efficiently, using only the highest quality chemicals.

Titus technician repairing a commercial laundry control board

Unmatched Service: Factory-Trained Field Service Technicians

Our factory-trained field service technicians are highly skilled and experienced, and our service vehicles are fully equipped with the tools and parts needed to get the job done right the first time. Whether you need routine maintenance, emergency repairs, or expert advice, we are here to help — with 24/7 service so your laundry equipment is always up and running when you need it.

Laundry Equipment Down? We’re Ready 24/7.

Factory-trained technicians and well-stocked service vans across the Southeast US and the Caribbean.